Returns & Exchanges

At Kaiser Appliances, we stand behind the quality of our home machinery and offer a 30-day return window to ensure complete satisfaction with your purchase. Items must be in their original packaging and unused condition to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your customer account and navigate to your order history to select the appliance you wish to return and submit a formal request.

• 2.
  Prepare the Appliance

  Securely repack the unit in its original box with all accessories, manuals, and protective foam to prevent damage during transit.

• 3.
  Schedule a Pickup

  Once your request is approved, our specialized logistics team will contact you to arrange a convenient curbside pickup for large appliances.

• 4.
  Inspection and Refund

  After our technicians verify the item's condition at our warehouse, your refund will be processed to your original payment method within 5-7 business days.